Real Data Technologies MSP

Our Services

Complete IT Services Under One MSP

Flexible managed services, projects and consulting for startups, SMEs, multi-site organizations and growing enterprises across the UAE.

Managed IT & Computer Consultancy

Computer consultancy & facilities management
Computer services & system services
Managed help desk and remote support
Ticketing system management (on our own RDT Platform)
Remote access management
Documentation management system
IT procurement and vendor coordination

Network Infrastructure Design & Consultancy

LAN/WAN architecture and deployment
Structured cabling and enterprise Wi-Fi design
Firewall deployment, VPN and SD-WAN
Switching, routing and VLAN configuration
VXLAN fabric deployment and support management
Network audits, monitoring and optimization
Full brand list below — see Devices & Brands We Support

Cybersecurity

Cybersecurity assessment and gap analysis
Firewall, endpoint protection (EDR/XDR) — including our own SecureMe shield
Email security, MFA and conditional access
Security monitoring and incident response
Reverse IT engineering — ransomware & virus removal and recovery
Data protection and secure backup design

Cloud Services & Data Center

Cloud services & data center provider
Microsoft 365, Azure and AWS
Cloud migration and hybrid architecture
Cloud hosting, storage and collaboration
Identity & access management

Backup & Disaster Recovery

Endpoint, server and cloud backup strategy
Retention planning and recovery testing
Disaster recovery planning
Off-site protection and recovery procedures

Software, Web & AI Development

Computer development as per your requirements — we can build almost anything:

ERPWebsitesAI ToolsE-InvoicingLMSHRMSAccounting & FinanceSales & CRM

Platforms & languages

PythonPyTorchJavaC++RubyMongoDBHTML / WebWindows (.exe)

Want all of this as ongoing, predictable coverage instead of one-off projects? See our AMC & Support Plans — priced below typical market rates.

Devices & Brands We Support

Our network and infrastructure team deploys, configures and supports the full range of enterprise hardware below.

Firewalls

Fortinet / FortiGateSonicWallCisco Cloud Engine & SeriesJuniper SRX SeriesSangFor NGAF

Network Switches

CiscoHuaweiD-LinkLinksysTP-Link

Servers

All server models & versions

Routers, Wi-Fi Access Points & Controllers

All Wi-Fi APs & controllersGrandstreamUbiquitiMikroTik

AMC & Support Plans

Annual Maintenance Contracts That Beat the Market

Flat, predictable AMC pricing with 24/7 monitoring on every device — each one enrolled through our own RDT Agent Installer for closed-loop coverage, with real engineers behind every ticket. Rates are built to undercut typical Dubai AMC quotes, and every plan is negotiable: tell us your environment and budget, and we'll build around it.

Priced below typical Dubai AMC rates Every device Agent-monitored, 24/7 Flexible terms — always negotiable No surprise invoices

Already have a quote from another provider? Bring it to us — we'll work to beat it.

AMC Core

For lean teams

AED 89 / user / month

Indicative starting price — scoped & negotiable

Dependable remote support without a big overhead.

Remote support, business hours
Every device enrolled via the RDT Agent Installer for baseline health monitoring
Patch & update management
Optional cybersecurity add-on

For growing businesses

AED 149 / user / month

Indicative starting price — scoped & negotiable

Extended coverage with proactive, always-on monitoring.

Extended-hours remote support
24/7 Agent Installer monitoring — closed-loop coverage on every endpoint
Endpoint protection & patch management
Core cloud workload support

AMC Total

For multi-site & enterprise

Custom Pricing

Scoped to your environment — fully negotiable

Full-scope coverage across every layer of IT.

24/7 Agent Installer monitoring across every site
Advanced security monitoring
Full hybrid cloud environment support
Dedicated account manager

Prices shown are indicative starting points, not fixed contracts — every AMC is scoped to your device count, sites and support hours, billed monthly or yearly, and open to negotiation. Contact us for a tailored quote.

RDT Products

Software built by RDT, ready to use

Beyond managed services, we design and run our own products — each one built in the UAE, supported by the same team that looks after your IT.

PSA · RMS · Glue

RDT Platform

Ticketing with an SLA for every client company, remote monitoring, documentation, HR, CRM and finance — one workspace for every request, asset and remote session.

Learn more →Free trial

Bus tracking

RDT Transport NEW

Where the safe journey begins. Live bus tracking, instant pick-up and drop-off alerts and a tamper-proof record of every ride — for schools, companies, drivers and passengers.

Learn more →Download the app

EDR Security

SecureMe

A lightweight security shield for Windows, Mac and Linux that checks every link before it opens, with optional managed antivirus and RDT’s cyber team watching.

Learn more →Download

Accounting

RDT Accounting System

Install it on your own PC, Mac or office server and work offline — or run it in your browser with the RDT Platform.

Download Cloud trial

Presentation

FMedia

Media, slides and program flows from one operator screen, with output to several stage displays at once. 30-day full trial.

Download Ask us

Built for you

Custom Software & AI

ERP, HRMS, LMS, e-invoicing, websites and AI tools, built to your own requirements by our development team.

Our services →Talk to us

Latest updates

What’s new across RDT

RDT PlatformRelease 22

An SLA for every company

Assign each client company its own SLA policy
Employee KPI reports, HR assessments and locked client ratings
Settings access levels and a full activity log

See the modules →

RDT TransportUpdated

Licences, drivers & passengers

School and company licences from AED 10 per user per month
Volume discounts of 5–25%
Own app for independent drivers, students and passengers, with bus codes

See RDT Transport →

SecureMev1.0.1

Advanced Protection & team tools

Managed antivirus with scheduled scans and quarantine
Disguised-file warnings
Team console and phone message checker

See SecureMe →

FMediav1.0.5

FMedia 1.0.5 is out

Bible quick search understands typos in book names
Version and build number in Settings → About
Live Output preview for videos, images and GIFs

Download →

The RDT Platform

RDT Platform — Our Own All-in-One Business Platform

Real Data Technologies runs on our own all-in-one business platform — the RDT Platform — covering PSA ticketing, RMS remote monitoring, Glue documentation, HR, CRM and Finance & Accounting, so every ticket, asset and remote session is tracked in one place, for our team and for yours.

Ticketing & Service ManagementEvery request tracked, assigned and resolved with full visibility.

Built-in Remote Access ManagementSecure remote support and administration, built directly into the platform.

RDT Glue — Asset & Documentation ManagementEvery device, credential and configuration documented and linked automatically.

A quick animated overview of the RDT Platform — PSA, RMS, Glue, Accounting, HR and CRM, all in one workspace.

What’s inside

Everything your IT team needs, in one workspace

Four modules on one login at apps.realdatatech.ae — every ticket, device, password and employee record connected to the right client company.

RDT PSA

Service Desk & Ticketing

Email-to-ticket, including your Microsoft 365 support mailbox
An SLA policy for every client company, contract or VIP contact
Client portal with ticket status and one-time star ratings
Recurring tickets, ticket templates and checklists
38 reports and live dashboards

RDT RMS

Remote Monitoring & Management

RDT Agent for Windows, Mac and Linux, with a chat button for users
Remote access (RDP, screen sharing, SSH) through the RDT relay
Scripts, scheduled jobs and monitoring policies
Push updates, patches and software to many computers
Network devices watched by ping; one-click Deploy Agent with automatic asset tags

RDT Glue

Documentation & Assets

Flexible assets and per-company checklists
Passwords with categories, strength and live MFA codes
SSL certificate and domain trackers
Locations, contacts and documents, with import and export
Everything linked to the company, device and ticket

HR, CRM & Finance

Run the Business

Employees and positions, with role-based access
Employee KPI reports and HR assessments
Timesheets, time-off and schedules
CRM: companies, contacts, opportunities and quotes
Invoices, expenses and accounting

Role-based accessSettings access levelsFull activity logLocked client ratingsBranded ticket emails

Start a free trial → Sign in to apps.realdatatech.ae

Trial & Demo

Try Our Products Free

See our products in action before you commit — start a free trial or free plan and you are up and running in minutes.

Trial Available

RDT Platform

Full access to Professional Services Automation (PSA), Remote Monitoring & Management (RMS), Asset/Documentation management (Glue) — plus HR and CRM, all in one workspace.

Start Free Trial →

Trial Available

Accounting System — Cloud

Same accounting system, run in your browser — no installation, managed centrally by your company admin, backed up automatically.

Start Free Trial →

Prefer to install it on your own PC instead? See Downloads →

Free Plan

RDT Transport

Live school and staff bus tracking. Free for up to 20 students or staff for 3 months — unlimited buses, drivers and parents, all features. Drivers and passengers get their own free trial too.

Register Free →

Driver or passenger? See the free trial →

Free Trial

SecureMe EDR Security

1 month free for one computer, 2 months for companies up to 50 computers, 3 months for 50+. No payment details needed to start, and the Advanced Protection add-on is free during every trial.

Start Company Trial →

Just for one computer? Start here →

RDT Transporttrans.realdatatech.ae

School & Staff Transport NEW

RDT Transport — where the safe journey begins.

Live school and staff bus tracking, made in the UAE. Parents and employees see the bus on the map and get a message the moment they are picked up or dropped off — with the exact time and place. Schools and companies get a trip record that nobody can edit — and independent drivers and passengers have their own app too.

Live bus trackingSee every bus moving on the map, and how far it is from your stop.
Pick-up & drop-off alerts“Sara picked up at 7:12 AM, Al Nahda 1.” Instantly, every time.
Tamper-proof trip recordEvery ride is sealed. Not the admin, driver or RDT can change it.
Simple driver appBig buttons: Picked up, Absent, Dropped off. Works with the screen off.

Register your school or company → Try the live demo

Free for up to 20 students or staff for 3 months · licences from AED 10 per user per month.

Bus A12 · Dubai N 12345Morning run to school · 7:00 AM

LIVE

Sara picked up7:12 AM · Al Nahda 1

Next pick-upSara · 2 min

On board0 of 5

How it works

One tap from the driver. Peace of mind for everyone.

1The driver starts the trip

Signs in on their phone and starts the trip for their bus. The bus appears live on the map for the school and for parents.

2Tap as each child boards

The driver only sees the children assigned to their bus. One tap saves the exact time and GPS location.

3Parents are told instantly

A message at every pick-up and drop-off — at school or at home — with the time and place.

4The school sees everything

Every bus on one map, today’s pick-ups and drop-offs, and an alert if a bus ends a trip with someone still on board.

Main functions

Built for everyone on the journey

One platform for parents, schools, companies, drivers and passengers — each person only ever sees what is theirs.

For parents

See your child’s bus on the map, how far it is from your stop, and get notified at pick-up and drop-off. You only ever see your own child’s bus.

For schools

Create accounts for students, parents and drivers, assign each child to a bus and stop, and download per-student or all-student PDF reports.

For companies

Track staff transport the same way: employees see their bus live, and HR has a time-stamped record of every ride.

For drivers

Big, simple buttons that work with the screen off. Driver changes on a bus are logged with who changed it, and when.

For independent drivers

Run your own bus? Get your own driver app and a bus code. Your passengers enter the code or your plate number and see your bus coming — every day.

For students & passengers

Enter your driver’s bus code or plate number, set your pick-up point and follow the bus live, with pick-up and drop-off alerts.

Safety record

A trip record that can’t be rewritten.

Every pick-up, drop-off, driver change and setting change is sealed with a digital fingerprint linked to the entry before it. Admins can view, download and print the log for any incident.

Exact GPS location and time on every pick-up and drop-off
Fake-GPS apps are detected and blocked; a VPN cannot move the bus
Automatic sign-out after 3½ hours without activity
Google Workspace and Microsoft 365 sign-in for schools and companies

Activity log · Bus A12✓ CHAIN VERIFIED — NO CHANGES

7:05 AMTrip started · Bus A12a91f…3c2e
7:12 AMSara picked up · Al Nahda 13be0…77d1
7:19 AMOmar picked up · Al Nahda 2c4a8…1f09
7:40 AMSara dropped off · School5d27…e6b4
7:41 AMTrip ended · all dropped offf08c…92aa

Each entry is linked to the one before it.Example entries for illustration

Pricing

Start free. Grow when you’re ready.

FreeAED 0

Up to 20 students or staff for 3 months. Unlimited buses, drivers and parents. All features included.

Register free →

School & company licencesAED 10 / user / month

Or AED 100 per user per year, with volume discounts. Drivers count as users; parents and admins are free. Under 50 users: order in the app. 50+ users: ask us for a quote.

WhatsApp +971 56 155 2605

Students & employeesFree

Join your school or company bus with your personal email. If your school gave you an account, use that.

Join my bus →

Volume discounts for schools and companies

5%1–49 users

10%50–99 users

15%100–499 users

20%500–1,999 users

25%2,000+ users

Pay online or by email to support@realdatatech.ae — we email you a licence key to enter in the app. Your admin assigns licences to drivers and students, and can move a licence to someone else after 15 days. After the licence end date there are 20 days’ grace to renew.

Your own app

For drivers, students and passengers

No school or company account needed. The driver gets a bus code; passengers enter the code or the plate number and follow that bus live every day, with pick-up and drop-off alerts.

Bus drivers · free trial

Run your own bus

3 months free

For school bus drivers — 2 months free for private and company drivers. Get your own bus code to share on WhatsApp.

After the trial: AED 10 / month, or AED 100 / year — save AED 20. Pay online, by email or WhatsApp and you receive a licence key to enter in the app.

I am a driver — start free →

Students & passengers · free trial

Follow your bus

3 months free

For students — 2 months free for other passengers. Enter your driver’s bus code (like RDT-7K2M) or the plate number, and set your pick-up point.

After the trial: the same price as drivers — AED 10 / month, or AED 100 / year. You receive a licence key to enter in the app.

Follow my bus — start free →

RDT Transport — Downloads

Get the app

Use it on any phone or computer. Location must be on while you use RDT Transport.

Android

Free download, or install straight from Chrome. Its own icon, full screen, live bus map, notifications and location.

Download for AndroidInstall steps

App Store — publishing soon

iPhone

The App Store app is coming soon. Use the web app today: open it in Safari, tap Share, then Add to Home Screen.

Add to iPhone →Works today from Safari

Web app

Open trans.realdatatech.ae in your browser — any computer or phone, nothing to install.

Open web app →trans.realdatatech.ae

Your own branded demo

A private live demo with your name and logo, sample buses moving in Dubai, and students, drivers and parents to try. Ready in one minute.

Get my demo →Like it? One tap makes it your real account.

Driver, student or passenger: start free → Join my school or company bus → Email me a sign-in link

See a live example: BSU Transport — Bath Spa University RAK → Visit trans.realdatatech.ae →

Questions? support@realdatatech.ae · WhatsApp +971 56 155 2605 · Support ticket · Privacy · Terms

SecureMe · EDR Security NEW

The scam link gets checked before it opens.

SecureMe is RDT’s lightweight endpoint security shield for Windows, Mac and Linux. It sits between your people and the link they are about to click — in email, in WhatsApp Web, anywhere in the browser — and replaces dangerous pages with a clear warning before anyone can type into them. Our cyber team sees what was stopped and why.

Email protectedCatches phishing and payment-fraud messages as they arrive.

WhatsApp protectedChecks links opened from WhatsApp Web before they load.

Business devices protectedMonitors PCs, Macs and servers — isolate a device in one click.

Advanced Protection add-onManaged antivirus, scheduled scans, disguised-file alerts and 24/7 RDT cyber-team monitoring.

Download SecureMe Start free company trial →

Just me1 month free

Then AED 50 a year for one computer. Includes a message checker for your phone.

Company · up to 50 computers2 months free

Then a yearly licence per computer, with one install link for the whole company.

Company · 50+ computers3 months free

Volume pricing, deployable with Microsoft Intune or your own tools. Advanced Protection: +AED 30 per computer per year.

Advanced Protection add-on

Antivirus managed for you — +AED 30 per computer per year

Free during every trial. Our cyber team keeps it running, so nobody has to.

Works with Microsoft Defender on Windows and alerts our team if it is switched off. On Mac and Linux it uses SecureMe’s own file check, plus ClamAV where installed.
Scans on a schedule you choose, with a weekly full scan on the day you pick. A quick scan runs after start-up, and new downloads are checked straight away.
Known malware is removed or quarantined automatically; disguised files such as invoice.pdf.exe trigger an on-screen warning.
Threats are reported to Real Data Technology MSP, and one computer’s finding helps protect the others. Scans run at low priority so work carries on.

No security product stops every threat.

Protects against

PhishingPayment fraudFake “CEO” requestsSupplier bank-detail changesWhatsApp scamsFake sign-in pagesViruses & ransomware*

*With Advanced Protection. SecureMe never reads your conversations.

How trial and licence work

No payment details are needed to start.
Licences are activated by Real Data Technology MSP after payment by bank transfer.
When a trial ends, protection pauses and SecureMe tells you. It stays installed and resumes automatically once a licence is activated — no reinstall, no key.
Every device can be seen and isolated in one click from the team console.

SecureMe Agent — Downloads

Download the SecureMe Agent

Choose your system. Each installer is the standard SecureMe agent (v1.0.1) — to join a company, use your company install link or enrolment code. Installers are served directly from SecureMe’s own secure download server.

SecureMe for Windows

Windows 10/11 — PCs, laptops and servers.

Download for WindowsVersion 1.0.1 · ZIP — unzip, then run the installer inside

SecureMe for Mac

macOS — MacBook, iMac and Mac mini.

Download for MacVersion 1.0.1 · ZIP — unzip, then run the installer inside

SecureMe for Linux

Linux desktops and servers.

Download for LinuxVersion 1.0.1 · ZIP — unzip, then run the installer inside

Browser Guard

Adds link checking to Chrome and Edge.

Download Browser GuardVersion 1.0.1 · ZIP — unzip, then run the installer inside

1

DownloadPick your system above, or start from your own install page.

2

Double-clickInstall SecureMe, then say Yes when Windows asks. Nothing to type.

3

ProtectedThe SecureMe shield appears next to the clock: “This computer is protected”.

Download for my own computer → Download for my company → IT teams: MSI, checksums & commands →

Team console sign-in → Phone message checker → Privacy notice

What SecureMe is (PDF) Windows guide (PDF) Mac guide (PDF) Linux guide (PDF)

Trial and pricing details are as published on secureme.realdatatech.ae. Questions? Ask our team or email support@realdatatech.ae.

RDT Accounting System — Downloads

Download & Install on Your Own PC

A self-contained installer for your own PC, Mac or office server — works fully offline, no internet required day-to-day. Free trial starts the moment you set it up, no credit card required.

Free Download

Windows

One computer runs it as the Server (holds the data), any other Windows 11 laptop in the office can connect to it as a Client. Free trial starts the moment you set it up — 60–120 days depending on company size, no license key needed until you're ready to activate.

Download for Windows (ZIP) →

Beta — Mac

Mac — Apple Silicon

MacBook, iMac or Mac mini with an Apple M-series chip (M1, M2, M3, M4...). Not sure? Apple menu → About This Mac → "Chip". Early macOS release — see the note below.

Download for Mac (M-series, ZIP) →

Beta — Mac

Mac — Intel

MacBook, iMac or Mac mini with an Intel processor. Not sure? Apple menu → About This Mac → "Processor". Early macOS release — see the note below.

Download for Mac (Intel, ZIP) →

Downloads arrive as a .zip — unzip it, then run the installer/app inside.

↓ Need help installing? Get the guides ↓

Server Installation Guide (PDF) Client Connect Guide (PDF) License Activation Guide (PDF)

The Mac installer is a new, early build — it isn't code-signed/notarized yet, so the first launch needs a one-time "Right-click → Open" step (System Settings → Privacy & Security may also need a one-time "Open Anyway"). If anything looks or behaves differently from the Windows version, let us know — we're actively refining it. Prefer not to install anything? The same Accounting System runs in your browser with the RDT Platform — start a free cloud trial →

FMedia — Downloads

Media Presentation Software for Every Program

Media, slides and program flows, run from one operator screen with output to multiple stage displays at once — main screen, confidence monitor, overflow room, however many your setup needs. A searchable flow list, one-click backgrounds, a built-in media library and an offline live translator, all included. Every download gets a full 30-day trial, no restrictions, no card required.

Windows blocking the install? That's expected — here's the fix.The FMedia installer isn't code-signed yet, so Windows may show a "Windows protected your PC" screen (click More info → Run anyway), or on newer PCs with Smart App Control turned on, block it with no override shown at all (turn Smart App Control off in Windows Security, then reinstall). Full step-by-step for every case, including work/managed laptops, is in the Windows Install Guide (PDF) below — or just ask us and we'll walk you through it.

Free Download

Windows

Windows 10/11, 64-bit. One installer, choose your content type during setup — changeable later.

Download for Windows (ZIP) →

Version 1.0.5 · 144 MB ZIP

Free Download

Mac — Apple Silicon

MacBook, iMac or Mac mini with an Apple M-series chip (M1, M2, M3, M4...). Not sure? Apple menu → About This Mac → "Chip".

Download for Mac (M-series, ZIP) →

Version 1.0.5 · 167 MB ZIP

Free Download

Mac — Intel

MacBook, iMac or Mac mini with an Intel processor. Not sure? Apple menu → About This Mac → "Processor".

Download for Mac (Intel, ZIP) →

Version 1.0.5 · 172 MB ZIP

New in 1.0.5: Bible quick search now understands small typos in book names (type “mattew”, get Matthew), the exact version and build number now show in Settings → About, program flows switch without a black screen, the Live Output preview shows videos, images and GIFs, and the live translator can caption into the language you choose. Already on an earlier 1.0.4 build? Please install this one over it.

Each download arrives as a .zip — unzip it first, then run the installer inside.

↓ Need help installing? Get the guide ↓

Windows Install Guide (PDF) Mac Install Guide (PDF)

Every download starts a genuine 30-day full trial the moment you install it — no restrictions, and it can't be reset by uninstalling and reinstalling. Licenses (1 device each, all updates included) run from 80 AED/year up to 560 AED for 10 years; activation is a quick email exchange from inside the app once you're ready. Windows and Mac installers aren't code-signed/notarized yet, so the first launch shows an "unknown publisher" prompt — that's expected, see the install guide above for the one-time "Run anyway" / "Open" step. Ask us if you're unsure which Mac build you need.

Licensed Company

Real Data Technologies MSP FZC LLC

Established in Ajman, United Arab Emirates, to deliver professional information technology, infrastructure, consulting, cybersecurity, programming, hosting and cloud services.

Computer Consultancy & Computer Facilities Management

IT Infrastructure

Other Information Technology & Computer Service Activities

Software Installation

Data Management & Cyber Security Services

Network Consultancies

Computer Systems Consultancies

Infrastructure Services for Hosting, Data Processing & Related Activities

Computer Programming Activities

Cloud Service & Datacenters Providers

Technology Partners

Microsoft

Cloud & productivity

Microsoft

Microsoft 365, Azure, Intune and security — deployed and supported by our certified team.

Huawei

Network infrastructure

Huawei

Enterprise switching, wireless and campus networking.

HP

Devices & print

HP

Business laptops, desktops, workstations and printing.

Veeam

Backup & recovery

Veeam

Backup, replication and disaster-recovery for servers, cloud and endpoints.

Fujitsu

Servers & storage

Fujitsu

Enterprise servers, storage and infrastructure.

Microsoft, Huawei, HP, Veeam and Fujitsu names and logos are trademarks of their respective owners and are shown to identify our partnerships.

Certifications & Partnerships

Registered Microsoft PartnerCertified to deploy, support & manage Microsoft 365, Azure and the wider Microsoft ecosystem.

Need an IT Partner, Not Just an IT Supplier?

Tell us about your infrastructure, cloud, cybersecurity, UAE E-Invoicing or development requirement. We'll assess your environment and propose the right solution.

Request Consultation

Contact Us

Let's Build a Better IT Environment

For managed services, IT projects, cloud migration, cybersecurity, UAE E-Invoicing or custom systems, contact our team.

Ajman Office

CWS-1V-228490, 26th Floor
Amber Gem Tower, Sheikh Khalifa Street
Ajman, United Arab Emirates

Dubai Office

Level 54, Almas Tower
Jumeirah Lakes Towers (JLT)
PO Box 112911, Dubai, United Arab Emirates

Emailinfo@realdatatech.ae

Telephone+971 56 155 2605

WhatsApp+971 56 155 2605 →

Business Hours24/7 Managed Support

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Submissions are sent securely to info@realdatatech.ae.